We want you to shop with confidence at QwikFix & More. This policy explains when returns are accepted, who is responsible for return shipping, and how refunds are processed.
30-Day Return Window
You may request an eligible return within 30 days of receiving your order.
Return Eligibility
To qualify for a return, items must be unused, unworn, and returned in their original packaging and condition.
- Clothing and footwear must be unworn and in original condition.
- Perfumes and cosmetics must be unopened and unused.
- Opened or used perfumes and cosmetics are generally not returnable for hygiene reasons, except when the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact QwikFix & More as soon as possible so we can review the issue and help resolve it.
For approved returns involving damaged, defective, or incorrect items, QwikFix & More will cover the return shipping cost.
Change-of-Mind Returns
For ordinary returns, including change-of-mind returns, the customer is responsible for return shipping costs.
Restocking Fees
QwikFix & More does not charge a restocking fee for eligible returns.
Refunds
Once the returned item is received and inspected, approved refunds will be issued to the original payment method.
Please allow 5–10 business days after the return is received and inspected for an approved refund to be processed. Your bank or payment provider may require additional time to post the refund to your account.
How to Start a Return
Please contact QwikFix & More with your order details before sending an item back. Return instructions will be provided after your request is reviewed.